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I went to Punta Cana with my wife and 3 years old daughter, everything was great until we received a phone call on September 5, 2017 at 11:30 pm regarding flight cancellation. Our flight was on September 6, 2017 at 1:35 PM but we got stuck in Punta Cana and we ended up...
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#1099306
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I just returned from Punta Cana. What a joke. Apple Vacations is a scam! Save yourself a lot of aggravation and stay away from this company. They own these *** resorts that they stick you at. First of all be aware that a 5 (red) apple resort does not represent a 5 star...
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1.0
#1081262
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Stay away from Apple Vacations & Royal Lahaina Resort in Maui. Once they have your money customer service ends. We paid through Apple & Hotel a promotion that offered breakfast to be included and is in the paperwork only for this not to be honored. The resort has...
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1.0
Newtown Square, Pennsylvania
#1074077
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Apple Vacations - Deposits not given back

Apple Vacations
#1111187
1.9
Details
I booked a group and had to pay $ 50 dollars per room as the planner . We had to cancel and it is 9 months out from trip. They will not credit me back the $50 per room which is $650 . Now we are 9 months out mind you. Beware do not book a group vacation with Apple vacations
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Apple Vacations Vacation Package Booking Review

Apple Vacations
#889342
1.0
Details
I needed to cancel my trip due to a sudden death in the family and Apple would not return any part of my payment. No compassion or consideration for a difficult time that I was going through.
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Exchange, Refund and Cancellation Policy
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Apple Vacations Customer Care Review

Apple Vacations
#859781
They were only at our hotel for 2 hours the day after we arrived so we booked excursions threw the hotel and checked the book what time our transportation was coming to depart. The day we were leaving we stopped to meet the apple guy because he was in 8 to 10am. He was very rude to us and mad that we didnt book excursions with him.
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Other Product Review

Apple Vacations
#810874
1.2
Details
Horrible. PUT US IN THE WRONG PLACE
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Lied to us it was our 10th anniversary she said take a copy of marriage certificate they will do something special for us they did nothing we were supposed to have ocean front all we saw from our room was block buildings we called carol when we got home then she told...
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1.0
#1071185
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Apple Vacations has horrible service and no one offers any accountability to assist with any issues. Once they have your money It's impossible to get any assistance from them should you have questions/issues. At that point they continue to transfer you from department...
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1.0
#1061882
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had flights canceled dropped us at airport terminal closed had to book flights on another airline very expensive trying to get money back no phone no to talk to apple reps. impossible all telephone recordings , they have your money and never try to resolve the problem...
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4.0
I liked
  • Place was very nice
I didn't like
  • Service after sale
#988561
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My birthday vacation turned out to be a birthday nightmare that was sold to me and my sister's by Apple vacation travel we were deceived by the booking agent that represents apple she said it ifa resort was a beautiful place to stay ok we took her word because...
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#923646
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We did a 4+ square deal , ended up at grand oasis which is what I thought would happen. Stayed there before but it has got worse. The ac in rooms are bad, service at outside food places are bad, they had attitudes. Took day and a half to get lock for safe, mini bars...
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2.7
I liked
  • Cancun
I didn't like
  • Resort
#875865
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Apple Vacations - 30th bday from ***
Apple Vacations - 30th bday from ***
Apple Vacations - 30th bday from ***
Booking number # 0053874097 Me and my wife, we arrived on May 24th at 2.30pm to Dreams Punta Cana and we were offered right away an upgrade to preferred room. It was fishy right from the start that they offered us a "better room" for free. We wanted to see a difference...
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1.0
Punta Cana, La Altagracia
I didn't like
  • No refund for wasted time and money
  • No solution provided
  • Service
#873253
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I can agree. I'm about to create a website dedicated to Apple complaints. I was just put through *** on earth by this company, from start to finish. My initial $4789 that I paid, turned into $5500. This company is a shame. They DO NOT CARE! By the time I realized the...
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Anonymous
Anonymous

Apple is the worst they sold us a vacation that was the absolute worst the lady told us the resort that we were going to be staying at in Dominican Republic was 1 of her favor...

1.2
#866871
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