I went to Punta Cana with my wife and 3 years old daughter, everything was great until we received a phone call on September 5, 2017 at 11:30 pm regarding flight cancellation. Our flight was on September 6, 2017 at 1:35 PM but we got stuck in Punta Cana and we ended up...Read more
I just returned from Punta Cana. What a joke. Apple Vacations is a scam! Save yourself a lot of aggravation and stay away from this company. They own these *** resorts that they stick you at. First of all be aware that a 5 (red) apple resort does not represent a 5 star...Read more
Stay away from Apple Vacations & Royal Lahaina Resort in Maui. Once they have your money customer service ends. We paid through Apple & Hotel a promotion that offered breakfast to be included and is in the paperwork only for this not to be honored. The resort has...Read more
Newtown Square, Pennsylvania
Apple Vacations Vacation Package Booking Review
I needed to cancel my trip due to a sudden death in the family and Apple would not return any part of my payment. No compassion or consideration for a difficult time that I was going through.
Apple Vacations Customer Care Review
They were only at our hotel for 2 hours the day after we arrived so we booked excursions threw the hotel and checked the book what time our transportation was coming to depart. The day we were leaving we stopped to meet the apple guy because he was in 8 to 10am. He was very rude to us and mad that we didnt book excursions with him.
Other Product Review
Horrible. PUT US IN THE WRONG PLACE
Private Transportation Review
Private transportation booked through Apple vacations left without notifying bellmen as we were in the lobby with 6 months child calming him down. Our luggage was waiting by the car, and driver did not turn back ad he did not leave hotel gate yet and security tried to stop and ask to return. Unacceptable level of service that left us with 6 months child and possibly of missing a flight.
Lied to us it was our 10th anniversary she said take a copy of marriage certificate they will do something special for us they did nothing we were supposed to have ocean front all we saw from our room was block buildings we called carol when we got home then she told...Read more
Apple Vacations has horrible service and no one offers any accountability to assist with any issues. Once they have your money It's impossible to get any assistance from them should you have questions/issues. At that point they continue to transfer you from department...Read more
had flights canceled dropped us at airport terminal closed had to book flights on another airline very expensive trying to get money back no phone no to talk to apple reps. impossible all telephone recordings , they have your money and never try to resolve the problem...Read more
- Place was very nice
I didn't like
- Service after sale
My birthday vacation turned out to be a birthday nightmare that was sold to me and my sister's by Apple vacation travel we were deceived by the booking agent that represents apple she said it ifa resort was a beautiful place to stay ok we took her word because...Read more
We did a 4+ square deal , ended up at grand oasis which is what I thought would happen. Stayed there before but it has got worse. The ac in rooms are bad, service at outside food places are bad, they had attitudes. Took day and a half to get lock for safe, mini bars...Read more
I didn't like
Booking number # 0053874097 Me and my wife, we arrived on May 24th at 2.30pm to Dreams Punta Cana and we were offered right away an upgrade to preferred room. It was fishy right from the start that they offered us a "better room" for free. We wanted to see a difference...Read more
Punta Cana, La Altagracia
I didn't like
- No refund for wasted time and money
- Emotional distress
I can agree. I'm about to create a website dedicated to Apple complaints. I was just put through *** on earth by this company, from start to finish. My initial $4789 that I paid, turned into $5500. This company is a shame. They DO NOT CARE! By the time I realized the...Read more
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