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4.0
Updated by user Feb 09, 2017

still waiting for a reply gave them all information needed they offered me $400.00 in travel vouchers but I am still out of pocket $1900.00 for air line tickets home.

Original review posted by user Jan 10, 2017

had flights canceled dropped us at airport terminal closed had to book flights on another airline very expensive trying to get money back no phone no to talk to apple reps. impossible all telephone recordings , they have your money and never try to resolve the problem I tried several times to talk to somebody and was never contacted the airlines said they gave the money to apple but nobody is trying to get in touch with us I left numerous messages and no reply it would be nice if you had a phone no for problems like this instead of leaving messages you are at there mercy

Reason of review: Poor customer service.

Monetary Loss: $1900.

Preferred solution: Let the company propose a solution.

Apple Vacations Pros: Place was very nice.

Apple Vacations Cons: Service after sale.

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