I recently paid $2500 for a 6 square apple vacation deal in Puerto Vallarta. The hotel they put us at was rated a 6 golden apple.
Having been on many apple vacations I would of rated this hotel at best a 4 red apple. After complaining I received a lousy $75 per person to use in one year. I feel they should of gave me much more for the poor service we got and they should make the certificate restriction longer than a year. Some people can't afford to go every year.
This was also a preferred hotel (which means it was a time share hotel) do I need to say more?.. They didn't leave us alone for the first 3 days. The food was adequate, beach sucked. The hotel was at least 30 years old and run down.
The new part which was for the preferred quests was a little newer. One pool was empty the entire week because it was freezing and too much garbage in it. There evening shows were poor. The held them on the pool patio, so by 5:00 p.m they where herding you out of the pool.
Sorry some people like to stay in the pool past 5 p.m. Also the hotel basically closed up by 10:00 p.m., nothing to do after 10.
Don't go to Dream's on the south end of Bay. Just so you know this was my 6 time to Puerto Vallarta...so I know my hotels.