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My wife and I booked a trip to Mexico with a travel agent through Apple Vacations. We found out 3 days before we were suppose to leave that she was pregnant. We were terrified of Zika and didn’t want to take a chance. We didn’t get the insurance because we knew it was...
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#1168045
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We visited the Occidental Nuevo Vallarta Resort from 11/14/17 to 11/21/17 and had Apple Vacations handle our RT from the airport to the hotel. That's simple enough and worked well except when we departed from the hotel an Apple rep. presented me with a survey that I...
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#1136378
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We had flight issues leaving the US for the Dominican. Apple was in no way helpful in correcting this. Even after finding a flight at a later date they were as equally unhelpful in verifying i could adjust my travel stay by 2 days. I wound up calling the hotel and...
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#1122681
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Apple Vacations - Deposits not given back

Apple Vacations
#1111187
1.9
Details
I booked a group and had to pay $ 50 dollars per room as the planner . We had to cancel and it is 9 months out from trip. They will not credit me back the $50 per room which is $650 . Now we are 9 months out mind you. Beware do not book a group vacation with Apple vacations
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Apple Vacations Vacation Package Booking Review

Apple Vacations
#889342
1.0
Details
I needed to cancel my trip due to a sudden death in the family and Apple would not return any part of my payment. No compassion or consideration for a difficult time that I was going through.
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Exchange, Refund and Cancellation Policy
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Apple Vacations Customer Care Review

Apple Vacations
#859781
They were only at our hotel for 2 hours the day after we arrived so we booked excursions threw the hotel and checked the book what time our transportation was coming to depart. The day we were leaving we stopped to meet the apple guy because he was in 8 to 10am. He was very rude to us and mad that we didnt book excursions with him.
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Other Product Review

Apple Vacations
#810874
1.2
Details
Horrible. PUT US IN THE WRONG PLACE
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I went to Punta Cana with my wife and 3 years old daughter, everything was great until we received a phone call on September 5, 2017 at 11:30 pm regarding flight cancellation. Our flight was on September 6, 2017 at 1:35 PM but we got stuck in Punta Cana and we ended up...
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#1099306
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I just returned from Punta Cana. What a joke. Apple Vacations is a scam! Save yourself a lot of aggravation and stay away from this company. They own these *** resorts that they stick you at. First of all be aware that a 5 (red) apple resort does not represent a 5 star...
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1.0
#1081262
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Stay away from Apple Vacations & Royal Lahaina Resort in Maui. Once they have your money customer service ends. We paid through Apple & Hotel a promotion that offered breakfast to be included and is in the paperwork only for this not to be honored. The resort has...
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1.0
Newtown Square, Pennsylvania
#1074077
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Lied to us it was our 10th anniversary she said take a copy of marriage certificate they will do something special for us they did nothing we were supposed to have ocean front all we saw from our room was block buildings we called carol when we got home then she told...
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1.0
#1071185
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Apple Vacations has horrible service and no one offers any accountability to assist with any issues. Once they have your money It's impossible to get any assistance from them should you have questions/issues. At that point they continue to transfer you from department...
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1.0
#1061882
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had flights canceled dropped us at airport terminal closed had to book flights on another airline very expensive trying to get money back no phone no to talk to apple reps. impossible all telephone recordings , they have your money and never try to resolve the problem...
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4.0
I liked
  • Place was very nice
I didn't like
  • Service after sale
#988561
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My birthday vacation turned out to be a birthday nightmare that was sold to me and my sister's by Apple vacation travel we were deceived by the booking agent that represents apple she said it ifa resort was a beautiful place to stay ok we took her word because...
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#923646
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